01
UK hiring is slow and expensive
A UK admin hire costs far more than the salary once NI, pension, holiday, equipment and desk space are counted. Then you still have to find one, and keep them.
OFFSHORE TEAMS · BUILT IN SRI LANKA · MANAGED FOR THE UK
We minimise your work, so you can focus on what matters most.
Offset Shore builds dedicated offshore back-office teams for UK businesses — HR, payroll, recruitment, finance, compliance and daily operations. Your systems. Your hours. Your process.
UK-facing communication · Transparent pricing · Scalable teams
THE PROBLEM
The admin is eating your margin.
Managers spending evenings on rotas and records. Qualified people doing data entry because there is no one else. Teams drowning in reconciliation, chasing, filing and follow-up. None of this is optional work — but almost none of it needs to be done by your most expensive people, in your most expensive location. That's the gap we fill.
02
Your best people are doing the wrong work
Senior and qualified staff spend a large share of every week on tasks that don’t need their qualification — and that no one else has capacity to take.
03
Volume moves faster than headcount
Month-end, year-end, an inspection, a new site, a new client book. Capacity has to flex. Permanent UK headcount doesn’t.
HOW WE WORK
A dedicated team.
Not a ticket queue.
We don't sell you hours from an anonymous pool. We recruit named people to your specification, train them on your systems and processes, and embed them into your team. They join your stand-ups, use your software and work UK hours. We handle the employment, IT, security and management. You direct the work.
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1
Scope
We map your processes and agree exactly what moves and what stays.
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2
Recruit
We shortlist candidates against your criteria. You interview. You choose.
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3
Onboard
Systems access, training, documented SOPs, a 30-day supervised ramp.
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4
Run
Your team works your hours, with an Offset Shore team lead accountable for quality and continuity.
WHAT WE SUPPORT
Six back-office functions. One operating model.
Whatever the function or the sector, the model is the same: we recruit to your brief, train on your systems, and give you a named team with an accountable lead.
- Employee file and document management
- Right-to-work and background check tracking
- Contract preparation and administration
- Holiday, leave and sickness records
- Training matrices and competency tracking
- Reference management and HR reporting
- Timesheet checking and attendance verification
- Overtime, holiday and leave calculations
- End-to-end payroll administration
- Pension enrolment, contributions and compliance
- Payroll reporting for management and audit
- Agency and contractor reconciliation
- CV screening and shortlisting to your brief
- Interview scheduling and diary management
- Candidate communication throughout the process
- Reference requests and summary reports
- Recruitment tracking and stage reporting
- New starter documentation
- Invoice processing and purchase order matching
- Bookkeeping and bank reconciliation
- Supplier records and communication
- Payment tracking and cash-flow visibility
- Expense administration and approvals
- Management reporting and aged analysis
- Regulatory documentation and evidence packs
- Compliance tracking against actions and deadlines
- Risk assessment administration and action plans
- Audit preparation, schedules and documents
- Training matrix and competency compliance
- Incident logs and trend reporting
- Email and calendar management
- Telephone support and message handling
- Data entry and CRM updates
- Digital filing and document control
- Documentation preparation and formatting
- Scheduled and ad-hoc reporting
WHO WE SUPPORT
Built for back office, whatever the sector.
The functions are the same in every business — people, payroll, invoices, records and compliance. We adapt the process to your sector, your systems and your standards.
Care & healthcare
Care homes, domiciliary care and healthcare providers — rotas, compliance evidence, resident and patient administration, family communication.
Accountancy practices
Bookkeeping, VAT, management accounts, year-end preparation and payroll bureau work for UK practices.
Financial services & fintech
Onboarding and document review, monitoring support, reconciliation, disputes and case management.
Property & facilities
Tenancy and contractor administration, scheduling, invoice processing and compliance records.
Professional services
Client onboarding, document production, billing support, diary management and CRM hygiene.
Retail, logistics & e-commerce
Order and returns administration, supplier records, data entry and customer support.
WHY SRI LANKA?
A highly skilled workforce, to global standards.
Sri Lanka is a trusted destination for high-quality outsourcing and remote support. Our professionals combine education, experience and dedication to deliver outstanding results for businesses worldwide.
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01
International education
Many Sri Lankan professionals study internationally recognised qualifications, including UK degree programmes, ensuring strong academic foundations and global standards.
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02
English proficiency
Business-level English, English-medium education from school level, and excellent written and verbal communication.
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Professional experience
Valuable experience across a wide range of industries and functions — IT, finance, HR, administration, customer support and operations.
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04
UK time zone overlap
Real-time collaboration, a working day that overlaps UK hours, and quick response with faster turnaround.
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05
Your strategic partner
Skilled, reliable, professional — highly educated, cost effective, with a strong work ethic and a long-term partnership mindset.
THE OFFSET SHORE ADVANTAGE
More than an outsourcing partner.
We are an extension of your team. We help businesses reduce operational costs, improve efficiency and strengthen service delivery without compromising quality.
Dedicated professionals
Skilled, experienced and trained professionals dedicated to your success.
UK business hours support
Real-time collaboration during UK business hours for seamless communication.
Transparent pricing
Clear, upfront and competitive pricing with no hidden costs.
Scalable teams
Easily scale your team up or down as your business needs change.
Secure processes
Data security and confidentiality built into every process we follow.
Performance monitoring
We track, measure and continuously improve to deliver the best results.
Long-term partnership
We build lasting relationships focused on trust, reliability and mutual growth.
End-to-end managed service
We take care of the back office, so you can focus on what matters most — your customers.
EVERY DAY OUR DEDICATED TEAM CAN ASSIST WITH
- Email management
- Calendar management
- Telephone support
- Digital filing
- Reporting
- Data entry
- CRM updates
- Documentation
- Document control
ENGAGEMENT MODELS
Start small, if you’d rather.
Cost-plus pricing, always: the salary, the infrastructure, the management, and our margin — stated openly. No day rates, no charges for training time.
Dedicated Full-Time
Steady, ongoing volume — the default model. Fixed monthly fee per person.
THE DEFAULT
Core + Surge
A committed core team plus pre-agreed additional capacity for seasonal peaks.
FOR SEASONALITY
Pilot
One or two people, 90 days, no long-term commitment — test the model first.
LOW COMMITMENT
TRUST
Reliable. Secure.
Our clients are regulated by the CQC, the FCA, the ICO and their professional bodies. Their standards become ours — the delivery environment was designed before the sales pitch.
Data protection
You are the controller, we are the processor — processing only on your documented instructions under a signed DPA.
Physical security
Access-controlled floor, clean-desk policy, no removable media, printing disabled by default.
Technical controls
Encrypted, managed endpoints, MFA everywhere, role-based least-privilege access.
People
Pre-employment screening, signed confidentiality undertakings, annual security training.
Governance
Information security management aligned to ISO/IEC 27001 and mapped against Cyber Essentials.
Sector commitments
Safeguarding-awareness for care staff, HIPAA training for RCM staff, AML awareness for fintech staff.
CAREERS
Build a global career from Sri Lanka.
Global work. Local roots. We hire carefully, train properly, pay competitively and manage attentively — because our clients’ continuity depends on our people staying.
See open roles →Let's build a team that fits your business.
A 30-minute call. We map your processes, tell you honestly what can be moved offshore and what shouldn't, and give you an indicative cost. No obligation, no scripted pitch.